Frequently Asked Questions
Everything you need to know about your Indiana Pacers gear and orders.
How long will it take for my Pacers gear to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for fans who need their gear before tip-off.
What is your return policy for jerseys and apparel?
We offer a 30-day return policy on all unworn, unwashed merchandise with original tags attached. Please note that custom player jerseys are final sale and cannot be returned or exchanged.
Are the jerseys sold on this site authentic?
Yes, the Indiana Pacers Team Store only sells 100% authentic NBA licensed apparel, including Nike Swingman and Authentic jerseys, ensuring the highest quality for our fans.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our facility, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping for global fans?
Yes, we ship Pacers merchandise worldwide. Shipping costs and delivery timelines vary by country and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.